Payment reminder FAQ
Straight answers on payment reminders, past due invoices, and how to get paid faster with JobPay.
How to get paid faster?
Collect a deposit before materials, invoice the day you finish, and send payment reminder emails on a fixed schedule. JobPay drafts each reminder so you approve and send quickly.
How can I get paid immediately?
Require a deposit at estimate acceptance, include instant-pay options (Zelle, Venmo, ACH, card) in every payment reminder message, and stop new work if a past due invoice sits unpaid.
What is a payment reminder?
A payment reminder is a short email or SMS that restates what is owed, when it was due, and how to pay. JobPay is payment reminder software for US solo trades.
How do I politely ask for payment?
Be clear and calm: amount, invoice #, due date, pay link, and ask when payment will be sent. Escalate tone only if it stays past due. JobPay includes polite invoice reminder drafts.
Does JobPay collect deposits?
Yes. Log a deposit as its own due, chase it with a payment reminder, then invoice the remaining balance when the job is done.
How does light automation work?
Today shows who is Ready for the next sequence step and drafts the reminder. You approve before anything sends — JobPay never auto-emails or texts your clients.
Is JobPay free?
Every new account gets a 30-day free trial with unlimited dues and all features. After the trial, Monthly $19 (1 month) or Quarterly $49 (3 months).
Does JobPay auto-send email or SMS?
No. You stay in control. JobPay drafts the payment reminder; you tap send.
Can I collect deposits?
Yes. Log a deposit as its own due, chase it with a payment reminder, then invoice the remaining balance when the job is done.
Is this only for invoices?
No. Track estimates, deposits, invoices, and other dues. One Today dashboard for everything you are owed — including past due balances.
What happens when my 30-day trial ends?
If you set up free-trial autopay, Monthly $19 starts automatically after 30 days unless you cancel from Account. You can also upgrade anytime from Pricing — Monthly or Quarterly.
Do I need to create invoice PDFs here?
No. JobPay tracks unpaid amounts and due dates. Create PDF invoices wherever you already do (including Billvale) and log the number + amount here.
How do payments work?
Plan upgrades use Razorpay (cards worldwide). After successful payment, your plan unlocks automatically — no manual codes.
Is my login secure?
Sessions use an httpOnly cookie signed with jose (JWT). Passwords are hashed with bcrypt. We never store card details.
Still stuck? Contact us or send feedback.